We are thrilled to announce that Thai Airways International Public Company Limited (THAI) has been ranked eighth in the Best International Airlines category by the prestigious TRAVEL+LEISURE World's Best Awards 2024. This recognition is a testament to our unwavering commitment to providing top-notch service that meets international standards.

The rankings were determined by the discerning readers of TRAVEL+LEISURE, including travelers, tourists, and business professionals from around the globe. Participants shared their travel experiences in an annual survey, evaluating airlines based on cabin comfort, inflight service, customer support, and overall value.

We extend our deepest gratitude to all our passengers for their continued trust and support. Your satisfaction is our highest priority, and we remain dedicated to delivering exceptional travel experiences.

TRAVEL+LEISURE, a globally renowned travel magazine based in the United States, is a trusted resource for travel enthusiasts worldwide.

Are you prepared to pack your bags and embark on new adventures?

Don't overlook our "Spring Promotion" deal! Take a direct flight to Thailand and beyond with Thai Airways.

We are excited to ignite your enthusiasm for your upcoming journeys.

Economy class begins at USD157++ (Base fare only)

Booking Period: Now - February 26, 2024.
Travel Period: March 1 - June 20, 2024 / August 12 - December 13, 2024.

Passengers traveling for domestic routes, self-check-in Kiosk in front of counter Row B and self-load baggage (Self Bag Drop) at counter B1-B4.

If you have a problem or need help, you can contact the officers around counter B at any time.

Note: Thai Smile counter for domestic check-in at Suvarnabhumi airport is at counter B8-B12

Dear our passengers,

We would like to notify passengers that the airport for the Siem Reap route will be changed to the new airport, Siem Reap-Angkor International Airport (SAI). It will replace the existing Siem Reap International Airport (REP). This is according to the Cambodian government's policy to increase passenger capacity, which will be effective from October 29, 2023 onwards.

For more information, please contact us through 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles Team

Dear passenger,

We would like to inform you that Smile Service Center on 2nd floor at Surat Thani International airport will be terminated starting from Oct 1, 2023 onwards.

Thank you and have a nice day!

Dear our passengers,

Referring to the announcement made by The State Secretariat of Civil Aviation (SSCA) of the Kingdom of Cambodia regarding the relocation of Siem Reap International Airport (REP) to Siem Reap Angkor International Airport (SAI), starting from October 16, 2023, onwards, we would like to provide the details as follows:

1. The new international airport has been officially named "Siem Reap Angkor International Airport (where is located in approx. 52 km from Siem Reap town) " by the Royal Government of Cambodia (RGC) and is scheduled to open for operations from 16 October 2023 onwards.

2. The Siem Reap Angkor International Airport has received the official code from the International Air Transport Association (IATA Code) as SAI and from the International Civil Aviation Organization (ICAO Code) as VDSA.

3. All commercial flights of air passengers and cargo that are being operated at the current Siem Reap International Airport (REP) will be transferred entirely and one time only to Siem Reap Angkor International Airport from 00:00 AM (Cambodian Time) on 16 October 2023.

If you need further assistance or information, please kindly contact with our sales team by email at reservations@flythaismiles.com.

Thank you in advance for your kind cooperation.

Passengers can easily check in and load luggage through automatic check-in machine (Self Check-in Kiosk) around Row B/C/D/E/H/J.

After self-check-in, passengers can bring their luggage under the plane to the baggage pick-up point (Bag Drop) around the check-in counter or load the luggage by themselves at self-baggage loader (Self Bag Drop) around counter number B1-B4/D1-D4.

If you have a problem or need help, you can contact the officers at the counter B5-B7 for domestic flights and J5-J10 for international flights.

Thank you for flying with us.

Conditions:

- Change flight: Not allowed

- Reroute: Not allowed

- Cancel/refund: Not allowed

- Seats are limited per flight and may not be available on some flights.

- This promotion is not applicable to the elderly and students.

Please contact us through our supporting email reservations@flythaismiles.com for booking your ticket as soon as possible.

We would like to announce the check-in counter for Thai Smile airways 's international flights at Suvarnabhumi Airport has been changed. General passengers can check in at ROW H international flight check-in counter in collaboration with Thai Airways.

Passengers who need special assistance can check in at counter ROW A18-A19.

Passengers of Smile PLUS Class and ROP WE Prestige can check in at counter ROW H01-H05.

For more information, please don't hesitate to contact us through 24/7 supporting email reservations@flythaismiles.com.

Dear Passenger,

We would like to inform the discount of 18% off for Kaohsiung route as below:

1. Roundtrip ticket Kaohsiung

2. Date of issue: from now to 30 June 2023

3. Date of travel:  from now to 30 June 2023

4. The number of tickets is limited, all other issues arise, and the final decision belongs to the airline.

Please contact us via email reservations@flythaismiles.com for booking your ticket as soon as possible.

Thank you for reading!

From USD50+ (base fare only), you can get a roundtrip ticket from SGN/HAN to BKK which included 37kg of checked baggage.

Application conditions:

1. Roundtrip ticket SGN/HAN-BKK

2. Date of issue: from now to 30 June 2023

3. Date of travel:  from now to 30 June 2023

4. The number of tickets is limited, all other issues arise, and the final decision belongs to the airline.

Please contact us via email reservations@flythaismiles.com for booking your ticket as soon as possible.

Thank you for reading!

Dear Passenger,

We would like to inform the latest Public Health Measures for Foreign Travelers Entering Thailand announcement

Dear passengers,

From 1 January 2017, passengers travelling to India must fill the form in Air Suvidha at www.newdelhiairport.in website and upload the COVID-19 test result with a negative RT-PCR method, which must be tested within 72 hours before travelling to India.

All these measures are issued by the Ministry of Health and Family Welfare of India.

For more information, please contact us through 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear passengers,

Enjoy attractive rates from only 6900THB/pax (the base fares which do not include taxes and fees) for roundtrip flights Bangkok -  Siem Reap on 30 October onwards.

Thai Smiles still serves daily flights from Bangkok to Siem Reap and vice versa. Flight WE588 Bangkok - Siem Reap departs at 07.45 while flight WE589 Siem Reap - Bangkok will depart at 09.50 daily.

Book your tickets now to enjoy attractive fares.

For more information, please contact us through 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear our value passengers,

We would like to announce some travel notice when entering Thailand effective from 01 June 2022 onwards as follows:

1. For travelers entering Thailand: Thai Nationals.

- Thailand Pass not required.

- Enter Thailand without quarantine nor COVID-19 test upon arrival

- Must present a certificate of vaccination or if unvaccinated / not fully vaccinated, and RT-PCR / Professional ATK COVID-19 test result issued within 72 hours before departure

- Can enter Thailand via every border checkpoint (for land travel).

2. For travelers entering Thailand: Foreign Nationals.

- Register on Thailand Pass

- Attach documents, as follows:

• Passport
• Certificate of vaccination or if unvaccinated / not fully vaccinated, RT-PCR /
  Professional ATK COVID-19 test result issued within 72 hours before departure
• Proof of Medical Treatments Coverage (minimum coverage 10,000 USD)

- Receive Thailand Pass QR Code within 1-2 hours

- Airlines and Disease Control Officers will check your documents

For details of requirements for foreign nationals allowed to enter Indonesia, please contact us through 24/7 support email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear passengers,

We would like to announce the regular flight schedule for the route Bangkok - Ho Chi Minh v.v and Bangkok - Hanoi v.v as follows:

For more information or support needed, kindly contact us through our email: reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear passengers, 

The passengers should consider some travel notices as follows:

1. Outbound Thailand:

We strongly recommend you to check the up-to-date announcement or order issued by the local / municipal authorities of both your departure and destination point to ensure that requirements under such restrictive measures are met (including COVID-19 testing and vaccination documentation requirements), especially when it is close to the traveling date as the announcement or order may be reissued any time between the booking date and the traveling date.

2. Inbound Thailand 

- Transiting to domestic destinations in Thailand is currently restricted due to requirement of mandatory quarantine hotel on arrival in Bangkok. 

- Transit/Transfer at Bangkok Suvarnabhumi Airport between International flights are permitted only when the transiting time does not exceed 24 hours.

For details of requirements for foreign nationals allowed to enter Indonesia, please contact us through 24/7 support email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear passengers,

Due to the complicated Covid 19 situation, we would like to suggest all passengers should check the access control regulations of each destination thoroughly before traveling, and please be advised to arrive early at the airport.

Passengers can check the measures and conditions for entering and exiting various provinces by contacting us through 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles

Dear valued passengers,

On the occasion of Celebrating the 8th anniversary of THAI Smile Airways, Smile PLUS passengers who travel on 7 July 2020 can get free drink voucher worth up to 300 THB  from the world's best bars, Lebua Bangkok.

Note:

- This voucher is valid from 3rd July 2020 - 30th September 2020

-  One voucher / per drink / per person / per day

For more information regarding the terms and conditions, please contact us through supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear valued passengers,

We would like to inform you that THAI Smile Airways will temporarily suspends all international flights from 23 March 2020 until further notice.

For the domestic routes, THAI Smile Airways still operates flights as usual.

Passengers who have been affected by the canceled flight, please contact us through 24/7 supporting email: reservations@flythaismiles.com early for rebook/reroute and detailed instructions.

Passengers should also regularly visit our website to get the latest information.

FlyThaiSmiles TEAM

Dear valued passengers,

We would like to inform you that the check-in counters at Hongkong International Airport will be moved to Terminal 1 and service during 05.05 – 20.05 hours from November 29th, 2019 as follows:

• Flight WE609 (HKG-HKT): Check-in counters no. P18-20 in Terminal 2 will be moved to J9-11 in Terminal 1.
• Flight WE631 (HKG-BKK): Check-in counters no. P22-24 in Terminal 2 will be moved to J13-15 in Terminal 1.

For more information, please contact us through our 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear valued passengers,

We would like to inform every passenger who travels from November 19th, 2019 onwards that Suvarnabhumi Airport will move the domestic passenger’s security screening from the 4th floor to the 2nd floor and the 3rd floor of concourses A and B in order to decrease airport congestion and improve the effectiveness of our customer service at the check-in counter.

For every passenger’s convenience, please spare some extra time for this new security screening. If you have any questions, don't hesitate to contact us through our supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear our passenger, 

We would like to inform that THAI Smile Airways will adjust flight schedule for Winter 2019/2020.

If you travel during Oct  27,2019 to Mar 28, 2020, pleas contact us to recheck your flight information.

For more details, please contact our supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

Dear passengers, 

We would like to announce that Suvarnabhumi Airport counter check-in has been changed as follows:

Domestic Flight

- Smile Plus: check-in at counter B5-B6
- Smile Class: check-in at counter C11-C18

- Internet Check-in: check-in at C9-C10

International Flight

- Smile Plus: check-in at counter D3-D4
- Smile Class: check-in at counter D5-D7
- Internet Check-in: check-in at counter D8
- Group Check-in: check-in at counter D9-D11

For more information, please contact us through 24/7 supporting email reservations@flythaismiles.com

FlyThaiSmiles TEAM

(Updated: Tue 08 Oct 2019)